Privacy Policy
Last Updated: January 2026
1. Introduction
Marietta Water Damage Restoration ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share when visiting our website or reaching out for emergency water damage restoration services in Marietta, GA and surrounding Cobb County areas. This Privacy Policy outlines how information is collected, used, disclosed, and safeguarded when you access https://mariettawaterdamage.example.com or communicate with our service team.
2. Information We May Collect
We collect information necessary to respond to emergency inquiries, evaluate water damage situations, dispatch local restoration crews, and maintain website security.
A. Information You Provide
When you call our service line or submit an inquiry form, you voluntarily provide contact and property details such as your name, phone number, email address, property physical address, and specific details regarding the water damage emergency (e.g., source of water, affected rooms, commercial vs. residential status).
B. Information Collected Automatically
Like most modern websites, standard technical diagnostic data may be logged automatically by our server infrastructure when you browse our site. This includes basic information such as internet protocol (IP) addresses, browser type, operating system, referrer URLs, date/time stamps of visits, and requested pages. This data is used generically for network performance, bandwidth optimization, and operational security monitoring.
3. How Information Is Used
Information collected through our website or telephone channels is used strictly for legitimate business and restoration service operations, including:
- Responding immediately to emergency water damage, sewage backup, leak, or flood cleanup calls and web inquiries.
- Connecting property owners with certified local restoration technicians and emergency response teams in Marietta and Cobb County.
- Scheduling on-site moisture inspections, water extraction, and structural drying services.
- Improving website stability, page load speed, and user navigation experience.
- Protecting against security incidents, fraudulent requests, and cyber threats.
4. How Information May Be Shared & Service Providers
We strictly respect customer privacy. We do not sell, rent, trade, or lease personal contact details to third-party telemarketers or advertising brokers.
Information may be shared only under the following limited circumstances:
- Restoration Service Providers: Sharing property location and contact details with independent local restoration contractors or emergency response partners solely to fulfill your requested water damage repair or drying services.
- Technical Infrastructure Partners: Basic data processing with web hosting, server security, or telephony providers strictly necessary to maintain site availability and process incoming calls.
- Legal Requirements: Disclosing information if required by applicable law, court order, or governmental regulation to protect the rights, safety, or property of our users or the public.
5. Data Retention
We retain personal contact information only for as long as needed to complete the requested emergency restoration services, satisfy accounting or tax requirements, resolve disputes, or comply with legal obligations. When information is no longer required for legitimate operational purposes, it is securely purged or anonymized.
6. Data Security
We employ industry-standard technical and administrative safeguards to protect your personal data against unauthorized access, loss, misuse, or alteration. HTTPS encryption is enforced for all site traffic. While no internet transmission or electronic storage method is completely immune to vulnerabilities, we continually review and enhance our technical security posture.
7. Your Privacy Choices & Rights
Depending on your state or local jurisdiction, you may have rights regarding your personal information, including:
- The right to request access to or copies of personal details you have provided to us.
- The right to request correction of inaccurate contact information.
- The right to request deletion of your personal contact records, subject to legal record-keeping exceptions.
- The right to decline non-essential communication or opt out of follow-up notifications.
To exercise any of these rights, please contact our privacy response team using the contact details provided below.
8. Children's Privacy
Our website and emergency restoration services are intended strictly for property owners, commercial managers, and legal adults. We do not knowingly collect or solicit personal information from individuals under the age of 18 or children under 13. If you believe a minor has submitted personal information through our site, please contact us immediately so we can remove the data.
9. Third-Party Links
Our website may occasionally contain links to external resources, local government utility pages, or informational reference sites. We do not operate or control these third-party websites and are not responsible for their content or privacy practices. We encourage users to review the privacy policies of any external sites they visit.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Any updates will be posted directly on this page with a revised "Last Updated" date at the top. We encourage visitors to review this page periodically.
11. Contact Information
If you have questions regarding this Privacy Policy, wish to exercise your privacy rights, or need to update your contact details, please reach out to our service team: