Terms of Service

1. Introduction & Acceptance of Terms

Welcome to Marietta Water Damage Restoration ("we," "our," or "us"). These Terms of Service govern your access to and use of our website located at https://mariettawaterdamage.example.com (the "Site") and any phone calls, contact requests, or emergency restoration inquiries placed through the Site.

By browsing this Site or placing a service call to (770) 555-0199, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please discontinue use of the Site immediately.

2. Use of the Website

This Site is intended for use by residential property owners, commercial property managers, tenants, and authorized representatives seeking water damage restoration, sewage cleanup, leak drying, or mold remediation in Marietta, GA and Cobb County.

You agree to use the Site only for lawful, legitimate purposes. You must not use the Site to transmit false emergency requests, interfere with technical routing systems, scrape data, or attempt unauthorized access to website infrastructure.

3. Service Information & Estimates / Quotes

Information displayed on this Site regarding water extraction techniques, moisture detection, thermal imaging, structural drying, sewage decontamination, and mold remediation is provided for general informational and educational guidance.

Any preliminary price estimates or cost ranges discussed over the phone or listed on the website are non-binding directional estimates. Actual restoration scope and repair costs can only be determined following a physical, on-site inspection of property damage using specialized moisture meters and diagnostic equipment.

4. Emergency Service Requests

Marietta Water Damage Restoration operates an informational and dispatch platform designed to connect callers experiencing water emergencies with qualified local restoration technicians and contractors.

While we strive to connect property owners with rapid emergency response 24/7, contacting us via website forms or phone does not guarantee immediate physical arrival or bind technicians to specific response time frames. Response times depend on current technician dispatch availability, severe weather events, traffic conditions, and property location. Property owners remain responsible for taking immediate, safe mitigative steps (such as shutting main water shutoff valves when safe to do so).

5. User Responsibilities

When contacting our service dispatch or requesting on-site restoration, you agree to:

• Provide truthful, accurate contact details and property location information.
• Accurately describe the source and nature of water intrusion (e.g., clean pipe burst vs. contaminated sewage backup).
• Ensure safe physical access to the affected property for dispatched restoration technicians.
• Confirm authority to request work on the property (as owner, landlord, or authorized agent).

6. Intellectual Property

All content on this Site—including written text, page layouts, graphic designs, icons, logos, brand names, and digital assets—is the intellectual property of Marietta Water Damage Restoration or its content licensors and is protected by applicable United States copyright and trademark laws. You may not reproduce, duplicate, copy, or redistribute website content without express written authorization.

7. Third-Party Services & Links

Our Site may refer callers or link to independent third-party service providers, insurance claim adjusters, or municipal utilities. Dispatched restoration services are performed by independent local contractors. Marietta Water Damage Restoration does not directly employ independent trade sub-contractors and is not responsible for third-party performance, external website content, or independent contractor agreements signed on site.

8. Disclaimer & Limitation of Liability

THIS SITE AND ALL INFORMATION CONTAINED HEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Marietta Water Damage Restoration AND ITS OPERATORS, OFFICERS, AND EMPLOYEES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE, TECHNICAL INTERRUPTIONS, OR RESTORATION WORK PERFORMED BY INDEPENDENT DISPATCHED CONTRACTORS.

9. No Guarantee of Availability

We strive to maintain high website availability and continuous phone connectivity. However, we do not warrant that the Site will operate uninterrupted, error-free, or completely free of server downtime or technical delays.

10. Changes to Terms

We reserve the right to revise or update these Terms of Service at any time without prior notice. The date of the latest modification will be indicated by the "Last Updated" header. Continued use of the Site following any changes constitutes acceptance of the updated terms.

11. Governing Law & Jurisdiction

These Terms of Service and any disputes arising out of or related to website usage shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law principles. Any legal action or proceeding relating to the Site shall be brought exclusively in the courts of Cobb County, Georgia.

12. Contact Information

For questions or concerns regarding these Terms of Service, please contact our team: